Truth NWA
Where the data lives

The originals are deleted at thirty days. Trace what is not.

Springdale's thirty-day deletion is real, and it is stricter than the one hundred and fifty days Arkansas allows. It applies to originals held in the system. This page follows what the same agreement says about everything else.

  1. Springdale Master Services Agreement § 1.15

    Retention of originals

    ““Retention Period” means the time period that the Customer Data is stored within the cloud storage, as specified in the applicable Order Form. Flock deletes all Footage on a rolling thirty (30) day basis, except as otherwise stated on the Order Form.”
  2. Springdale Master Services Agreement § 2.1

    Where the data is held

    “Flock may use the services of one or more third parties to deliver any part of the Flock Services, (such as using a third party to host the Web Interface for cloud storage or a cell phone provider for wireless cellular coverage).”
  3. Springdale Master Services Agreement § 4.4

    Third-party recipients

    “Customer hereby grants to Flock a non-exclusive, non-transferable, royalty-free, perpetual license to access, share, view, record, duplicate, store, save, reproduce, modify, display, and distribute Customer Data and/or Integration Data, as required by the requested distribution. Customer acknowledges that such data may be viewed, recorded, duplicated, stored, saved, reproduced, modified, displayed, distributed, and retained by Recipient for a period longer than Flock's standard retention period and hereby provides consent to such retention period.”
  4. Springdale Master Services Agreement § 4.3

    Machine-learning training

    “Flock shall have the right to collect, analyze, and anonymize Customer Data and Customer Generated Data to the extent such anonymization renders the data non-identifiable to create Anonymized Data to use and perform the Services and related systems and technologies, including the training of machine learning algorithms.”
  5. Springdale Master Services Agreement § 5.3

    Vendor disclosure

    “Subject to and during the Retention Period, Flock may access, use, preserve and/or disclose the Footage to law enforcement authorities, government officials, and/or third parties, if legally required to do so or if Flock has a good faith belief that such access, use, preservation or disclosure is reasonably necessary to comply with a legal process, enforce this Agreement, or detect, prevent or otherwise address security, privacy, fraud or technical issues, or emergency situations.”
  6. Springdale Master Services Agreement § 7.3

    Survival after termination

    “The following Sections will survive termination: 1, 3, 5, 6, 7, 8.3, 8.4, 9, 10.1 and 11.6.”
The point of the sequence. A department can promise what it will do. A contract sets out what a vendor may do. The thirty-day deletion is the first kind of statement. Everything below it on this page is the second kind — and the second kind is the one that carries the words perpetual and irrevocable.
See the comparisons this comes from →